Reviews of Travels with Evaneos

4.6
871 reviews
Dunks
5
Costa Rica
Couple
Amazing
Best parts:
Dear Sonia, We are now home safely, after a strange journey through empty airports ! The ground crew at Juan Santamaria stood on the runway and waved us off with the Costa Rican flag as we taxied off as one of the last flights to leave. Sue and I both work in hospital so life is very different for us now, but everything is under control at present and we are well refreshed after our amazing holiday ! Thank you so much for arranging a wonderful itinerary and being so supportive, reassuring and helpful when things were changing on a daily basis and our natural instinct was to try and get home. Everyone we came across were so very helpful and friendly, the drivers were all excellent at a time when everyone was feeling a bit anxious. I would especially mention our local guide who ran Rana Roja in Tortuguero who looked after us so well. It was an amazing experience in Tortuguero, being the only tourists in the rain forest ! Aguila de Osa in Drakes Bay was also a highlight as were all the National parks we visited in Manuel Antonio and Osa peninsula before they shut down because of the virus. I hope you and your family and staff are all well and that things can return to normal soon. We had an amazing unique experience and will be in contact about arranging another trip next year to see some more of your beautiful country. Muchos gracias and Pura Vida ! Alan and Sue
Worst parts:
Nothing
KR
5
Japan
Friends
We had a fantastic time in Japan. The itinerary and excursions organised were perfect, and we got to experience so much of Japan in two weeks - covering all the key cities and sights that we wanted to see . The destinations were all very good. There were so many highlights it's hard to list them all but seeing Mount Fuji was incredible, experiencing the history of Kyoto and the beautiful Island of Miyajima with the local deers. Japan has so many terrific places. There's so much to see and explore. The local agency was incredibly helpful from designing the itinerary to providing support whilst we were travelling - from directions, resolving last minute issues and anything else in between! Without the local travel agency and their knowledge of Japan, we wouldn’t have been able to see and experience Japanese history and culture within 2 weeks. Would highly recommend the travel agency.
Barpan
4
Panama
Couple
Other than the Hotel experience we were happy. Panama is an interesting city very diversified and clean. If you take the Canal Tour be prepared to encounter waiting around and delays beyond the companies control
Best parts:
The trip was great, from start to finish. The driver Felix was courteous on time and provided great service. The Canak Tiur was good but longer than expected due to traffic on the canal. Normally there are 399 peopke on this boat ; our trip was only 90 which was much better otherwise it would have been tough to get around.’ Dario our private guide for the city tour was Great a very knowledgeable young man, well educated and did a fine job.
Worst parts:
Our hotel was lovely ********** but don’t send any guests there it has 3?fkoors and the top floor is a disco Lazatea which goes from 10-3:09an every night. Terrible we went up there for a drink at 6:00 pm and had to leave due to the music, we asked them to turn it down but they wouldnt. We moved our room from 2 bd floor to the 1st no balcony but it smelled mouldy with no window. For the money spent not a good place to stay. Everyone was complaining to the staff. Great restaurant next door *********** but that doesn’t help when you have had no sleep.
Evaneos
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Bliz
5
South Africa
Friends
We spent 5 days in Cape Town and 4 days in the Bush. All of them were delightful. There is so much to do and everything was interesting, exciting.
Best parts:
The whole trip was amazing, thank you. The country is absolutely beautiful and we think we had great conditions to enjoy it. We had a very good balance between scheduled tours and time on our own and we were kept safe.
Worst parts:
The only downside is that we were rushed for breakfast on the days of scheduled tours. We had to negotiate 15' to swallow a cup of coffee and a toast.
Evaneos
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Elmer Sands
3
Mexico
Family
The trip was very well organised and everything went to plan
Best parts:
We enjoyed the sites, The first hotel was very basic but very friendly and helpful The********** hotel had very friendly staff and lovely rooms, Raul was a great guide, genuinely loved his country and interested in its history. He was very courteous, considerate and informative throughout our travels. He appeared very well read and informed on current affairs generally with a good command of English.
Worst parts:
the travel was not that interesting due to mainly travelling on main roads with no view but understandably needed to cover all of the sites. Raul had to leave us to another guide on the Sunday/Monday who acted as a taxi driver rather than guide, had little command of English, Gave us next to no information at any of the sites we had to read the information at the sites ourselves. She was using her phone to text people at traffic lights and when the lights were green on many occasions we stat at the lights until the text had been sent and drivers behind were annoyed. Unless we tried to make conversation she was silent. I cannot recommend her as a replacement to Raul and it ruined our last two days travels. The Hotel on Holbox was not very friendly, restaurant staff were more interested in the TV than waiting on our table even though the restaurant was not well used in the evening often only a couple of tables use. room was nice but the shower only trickled water and was easier to wash in the sink.
Evaneos
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Geo
5
Mexico
Couple
Our trip to Mexico was amazing! This was our third trip using Evaneos and by far it has been the best one. All thanks to the local agent in partnership with Evaneos in Mexico, excellent recommendations and costumer service. She was quite accommodating, both before the trip, where she tailored the itinerary to meet our needs and our budget (she even calculated for us a budget per day which turned out to be pretty close to what we ended up spending) and during the trip as well by being in contact with us to check if we were satisfied with our itinerary or if we needed anything. We definitely recommend local agencies in parternship with Evaneos and we will surely go back to Mexico!
Best parts:
We liked pretty much everything about our trip itinerary, the cenotes, archeological sites, hotels, everything!
Worst parts:
The only thing we didn't like was the fact that one of us had Moctezuma revenge for a couple of days.
Pura Vida
5
Costa Rica
Family
Traveled to Tortuguero, Puerto Viejo, Arenal, Monteverde and Tamarindo. Each place offered something different, in views, temperatures, wildlife, people. Incredible trip!
Best parts:
The part like most was the Caribbean side. The part we enjoyed the less was the long days spent on the bus traveling between places.
Worst parts:
Per se? None
Evaneos
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Steven & Jo
5
Norway
Couple
We travelled from Oslo to Voss onto Bergen then Tromso. Our guide Stig in Oslo was very good company , fantastic facts and knowledge about Oslo. The ski resort in Voss is very accessible and the young people who work up there are super friendly and helpful. The restaurant is gorgeous too. Tromso was amazing , we got to see the Northern lights with an arranged mini bus trip by Evaneos. The dog sledding trip was Tromso’s highlight, we went to the Villmarkssenter , the crew were super fun especially Lauris our guide for the morning. The boat trip was very special too on board The Capella with Captain Jack. The hearty warming Norwegian salmon chowder made by Marta was the best.
Best parts:
We absolutely loved our trip to Norway, the best highlight was staying with Alan *******at Store ************* on the mountain side in Voss. His superb hospitality was second to none. He was out early clearing snow from the path to the hotel each morning, his breakfasts were amazing and locally produced cured meats from his farm were so delicious. We walked down to the Gondola each morning for our skiing all day we love to walk even in the snow. Although Alan provides a taxi bus he would tell us just to phone him if we needed help on our walk. In the evenings he would have a light bite ready for us in the bar and we looked forward to his friendly chats about life in Norway.
Worst parts:
We found Bergen a little uninteresting
Evaneos
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Antonio
5
India
Couple
Very enjoyable tour of Tamil Naidu with plenty of temples visits, the guides were all excellent and the driver Sinthil was very nice, courteous and professional. The cities are quite chaotic in India with heavy traffic, but this is compensated by the peace and countryside locations.
Best parts:
I really enjoyed the variety of places, the buzz and atmosphere of the cities and the peace of the countryside. I particularly enjoyed staying at *************lake resort, a haven of tranquillity in Kerala.
Worst parts:
There weren’t worst parts, however in hindsight the distances between places are quite long which means a lot of time spent in the car. Also packing and unpacking frequently isa bit tiring at times. The breakfast in many hotels could be improved, particularly things like breads and toast needs improvement, as well as the offer of yogurts. Also the coffee in most places wasn't very nice and not to western standards, though I understand India doesn’t have a tradition on coffee. The tax on luxury resorts on food and alcohol is too high and makes the cost of these items very expensive for foreigners too high. Entry fees to museums for foreigners is also too high. The government of each state should think about this carefully as westerners will otherwise choose other destinations.
Evaneos
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VK Kerala tour 2020
4
India
Couple
Kerala is a very exciting destination, the weather was perfect with blue skies, sunny and not too hot. The local food is a definite highlight. The comments on best/worst parts are stated above.
Best parts:
The meet and greet part at each stage was excellent and showed that the representatives of I*********** were genuinely interested in how our trip was proceeding. The driver throughout the trip was engaging, very informative, and went out of his way to look after us. The two days on the house boat at Alleppey was the best part - one day would not have been enough - and the captain and his crew, especially the chef, were caring and thoughtful during our stay. The food on the houseboat was the best on the trip. Old Kochi was lovely but two days was sufficient to see the sites. The ************ was the outstanding hotel by a long way. The visit to ******************* was delightful and well worth the time spent with him and his family. The buffet in the Cardamom County at Thekkady was, in contrast to the one in Munnar, very good. After the rather dismal boat ride on Lake Periyar, the elephant ride and time with the elephant afterwards - washing and feeding - was an absolute joy.
Worst parts:
The ************** hotel was the worst stay as unfortunately for the hotel and its staff, the ******************** were pile-driving a new quay directly in front of the hotel which meant the view was obscured and the noise incessant from dawn till well past dusk. The works are scheduled for several more months and were started last autumn so the tour company should have been aware of that. The restaurant provided excellent food but was empty except for us because of the noise. Our suite was at the back so did not suffer too much from the quay work - instead the building works and street noise were just as bad. The food in the*************** at Munnar was very poor and the buffet dishes were all cold or luke warm despite our eating in the restaurant first thing in the evening. The tour of the tea plantation and factory was unsatisfactory, it was more of a hike and not well organised but at least ************** accepted our complaint and resolved it satisfactorily immediately. The country roads are poor, which was to be expected, but our driver was caring and considerate and his vehicle was very comfortable so we had no cause to complain. The visit to the Spice Plantation at Thekkady was a waste of time as we had already done a far better one at Mr Tomy and was more about buying spices than seeing them being grown, and the planation's guide's English was poor and his knowledge was limited.
Evaneos
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Viktor&Natalja
5
The Galapagos Islands
Couple
We wanted to have customized trip to Ecuador (Quito + The Galapagos Islands). Emma from *********************** organized it for us very well. She supported us during our trip as well. We always have been in touch.
Best parts:
All our tours were well organized. We had multi-destination tour. In the beginning we explored Quito. We visited some museums and historical places. Next day we had an excursion to National Park Cotopaxi with amazing views of volcano. 10 days we spent in the Galapagos Islands. We started from Santa Cruz, then Isabela and finally - San Cristobal. Every day we had different awesome activities. We saw many birds, penguins, sea turtles, sea horses, sea lions, sharks, many different kind of fishes and of course giant tortoises. Very nice landscapes, especially in Bartolome Island.
Evaneos
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Pete and Elaine
4
Vietnam
Couple
Please see above for the feedback I gave to our local agent here in Vietnam. Excellent to quality service. I have included a few recommendations and suggestions but overall very good and well planned
Best parts:
Hi Huyen, A very happy New year to you your family and all the staff at Absolutely Asia. Firstly many thanks for organising a great trip, we have had a wonderful time. I always take the time to get back to your operators how things were, good or bad, so here goes. Arrival in *********, very good Son was there to meet us as we came out of arrivals, and help us with check in at the hotel. Hanoi**************, as I told you previously we were not very impressed. It is being refurbished so there was a lot of noise in the corridor outside our room in the afternoon we arrived and the roof top bar was not open again due to refurb work. Position wise it was great, as were the staff and the breakfast was very good. ******************* hotel, beautiful. Excellent room, great outlook, when the fog lifted. Very enjoyable tours with Son. Good food and the staff were very helpful and always smiling. ***************** hotel, we were not impressed with this one. It's very rundown and in need of updating, it's is in a great position for the local attraction and the view was wonderful but there is nothing to do in the evening ( possibly because of TET most places were shut ). I think it would have been better to stay in the city, in a better quality hotel and where there is more to do at the end of the day. Son was very good taking us up the 500 steps to the viewing point and to the sampan tour, he organised everything very well. **************** at Ha Long bay, absolutely wonderful. Faultless in every way, they looked after us from the minute we arrived until we got in the car to return to our Ha Long hotel. The food was amazing the activities were great fun the boat was 5* in every way. The hotel in***************** is good, nice and modern, lovely room, massive bed . We are only herr for one night and it's a nice place. The hotel staff were not as welcoming as they could be, when we arrived, but I expect that is because not many can talk English so it is difficult for them. In respect to Son the guide and Son the driver, they have been great, very helpful and courteous, lots of fun to be with and informative. One comment I would make is that when clients are in and area where the weather is bad, as it was in Pu Luong and Ninh Binh, rather than taking the clients back to their hotel it would be good if after completing the planned activities, the guide offered to take clients to see or do something in the local area. In these places there was nothing to do, once we dropped off at the hotels, so it was a little boring. But overall it was a wonderful experience we will have lots of great memories and endless photos to show our friends and family, many thanks to you and ask your staff for putting the trip together for us. We will certainly recommend using your company to are friends of they visit Vietnam. Regards, Peter and Elaine,
Evaneos
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Barb
5
Thailand
Couple
The cultural sites were interesting, but didn't give enough insight into the daily life and authenticity which we so much appreciate. However, the tour guide was very knowledgeable and fed us history until our brains couldn't take any more. It took her a day or two to learn to know us properly, as we were very different and had different wishes in regards to food and experiences compared to her other groups. But then she chose the perfect places for us. We loved Lalu and Sdok Kok Thom, Chanthaburi, Kraben Bay mangrove forest and, last but not least, our relaxing days on Ko Kood, where we've been spoiled from head to toe in our luxury hotel picked by the local agency. Brilliant service also on our way back. Drivers always on time, waiting at the ferry already. Travelling this way feels safe and yet informative. Having the benefit of a tour guide of your own, don't have to concentrate on traffic is certainly a perk which makes the journey so much more enjoyable.
Best parts:
Everything was being taken care of, we didn't have to fend for anything for ourselves. Our tour guide was knowledgeable, and she helped us survive in a part of Thailand where English is still a foreign language, hardly spoken/understood by the locals.
Worst parts:
There might have been a planning issue in advance, because for one day we were supposed to visit a National Park, which we couldn't because of the dry season and fire hazard. I'm not sure, but maybe this could have been foreseen at planning stage already, providing alternatives in advance. Our tour guide did her best to provide alternatives, so we were fine after all. Just thinking if this could have been avoided at all.
Evaneos
Thank you very much for your feedback. See you around the world!!! The Evaneos Team
Travellers33
5
Vietnam
Couple
This has been a good trip designed to add on to another tour provided by someone else. The highlights were the time at Halong Bay and in Hoi An, but that's because we like smaller places. Hanoi and HCM are very busy!
Best parts:
Everything worked as promised! Guides all exceptional!
Worst parts:
Nothing to dislike, really! The tour in HCM city was a bit curtailed as the Cathedral is under repair, but that happens!
Evaneos
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Stevesam
5
Iceland
Couple
Comfortable bed. Friendly and welcoming people everywhere you went. Great food. Plenty to see and do. Bus transfer system works perfectly.
Best parts:
The visit to the secret lagoon. The food. The friendly people.
Worst parts:
The weather causing a couple of trips to be cancelled (cant be helped). The cost of a beer.
Evaneos
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